Refund & Return Policy
Refund & Return Policy
At SnehDhaga, we take great care to ensure that every saree meets our quality standards before it reaches you.
Returns
- Returns are accepted only if you receive a damaged, defective, or incorrect product.
- To request a return, please contact us within 48 hours of delivery with your order number and clear photos of the product.
Refunds
- Once your return is approved and the product is received and inspected, your refund will be processed.
- Refunds will be credited to your original payment method within 5–7 business days.
Exchange
- If you receive a damaged or incorrect item, we will gladly replace it at no additional cost, subject to product availability.
Non-Returnable Items
- Products that have been worn, washed, altered, or damaged after delivery are not eligible for return or refund.
- Slight variations in color may occur due to screen settings and are not considered defects.
- As each cotton saree is handcrafted, minor irregularities in weave or texture are part of its unique charm and are not considered manufacturing defects.
Contact Us
For any return or refund requests, please contact our customer support with your order details. We're here to help and will do our best to resolve your concern promptly.